The Kuando™ Busylight provides 3 main functions and works by default with your existing hardware.
- Reliable ringer for softphones, preventing missed calls
- Status light, preventing unwanted interruptions
- Supports employee adaption to softphones
A reliable ringer
When companies are moving away from desk phones to a softphone environment, some basic functions are lost – in particular, a reliable ringer. The Kuando™ Busylight UC Omega gives these functions back to softphones:
- Rings and/or flashes on incoming calls and messages
- Visible notification on missed calls and instant messages
- Hot key functions for call handling
Avoid interruptions at work – increase productivity
Open office environments are causing more interruptions which frustrates employees and makes them more inefficient. The Kuando™ Busylight ‘Do not disturb light’ provides a physically visible indication of your real-time Skype for Business/Lync and Jabber status in the office. Red light means Busy, Pulsing Red: Busy in a call, Blue, Purple or Pink: Do Not Disturb, Green: Available and Yellow: Away/Inactive.
- Reclaim control over your availability - fewer interruptions by co-workers.
- Be more productive
- Avoid errors from distractions
Boosts user adoption of softphones
User's willingness and ability to adopt Skype for Business/Lync and Jabber is a major factor limiting the benefits of softphones. Busylight makes users feel comfortable with using softphones and eases the transition from PBX to softphones. This improves the business case of Skype for Business/Lync and Jabber through a faster adoption and a reduced payback period.
Works with your hardware
It is not possible to provide a Standard configuration for incoming call alert on softphones that works across all existing IT hardware set ups due to diversity of IT equipment/PCs, audio settings, and locations. The Busylight Omega offers a solution:
- Kuando™ Busylight UC WORKS BY DEFAULT on every machine and anywhere in the organization
- Operates independently - not requiring IT support services or audio setting changes
- Supports all PC/Laptop/Thin client despite any audio settings, muted sounds or future upgrades of hardware and software
- Mass deployment is easily done with .msi – Group policy settings
What customers say about the Kuando™ Busylight
After we got implemented Busylight in our four departments with 20 employees, it has made our working much easier. We are not disturbed in conversations when we talk in Skype for Business, and can keep the concentration by the customer.
Thijs Verbeke, SAVACO
We use busylight as a notification for our support coordinator when he qualifies calls. Busylight is on top of the workspace and other users can see when we are calling in skype for business. It is a superb integrator with skype for business.
Michael, DEIF A/S
Super cool visual busy indicator letting my colleagues see when I am busy lowering their voice and not initiating contact!
Jan Jaap, UNIVERSITY OF TWENTE
The busylight enables us to work with less interference since colleagues can easily see if someone’s busy or not. This makes us have more focus on our work and is a great solution in any situation where you have more than one person in a room.
Nikhil Naiksatam, NORDEA BANK
This is a really nice product which helps people to know whether you are approachable saving a lot of efforts. Love this product.
Very nice tool, it is very useful to show my colleagues my availability in our open space!
Mike, TEESSIDE UNIVERSITY
Really like the BusyLight. We are planning to roll them out to every lecture theatre/teaching room in the near future and are using them in conjunction with our Lecture Capture system as an indicator to the recording state. They are quick to install, simple, unobtrusive and stylish.
We implemented Busylight throughout the office. I love the audio and visual alerts that make me aware I have received a Skype message. In my home office, my family relies on the light to let them know when I am on a call. This helps me to have more professional sounding calls because background noise and interruptions are reduced.
Loriann Wuchner, BOURGAULT INDUSTRIES LTD
I really Busylight because I can be on my headset all day and people know without disturbing me if I’m tied up on the phone or in a webex. It saves a lot of confusion.
Chuck Anzalone, DELPHI - TROY HEADQUARTERS
Experience has been excellent. Due to my desk orientation, my team and desk visitors could not tell that I was on the phone prior to Busylight. Now when someone approaches they can quickly see that I am involved in a phone meeting/conference. Others who have observed this tool saw the value and have or will purchase a busylight. Great product.
Jenny, MCCC GP TRAINING
Working in a glass front office, Busylight has stopped me having to play charades with my colleagues, to explain I'm on the phone with our hands free system.
Thomas Schnegelsberg, MICROSOFT DENMARK
The reason why Microsoft has deployed Busylight in our new office building is because we are sitting in open office space, and we need to help our employees reduce the interruptions they experience every single day at work. It helps people respect each other’s time.
Features & specifications
The Kuando™ Busylight UC Omega
- Built-in speaker
- Memory chip with 8 ringtones & IM tone
- USB connected (HID device) - 9 foot/ 3 meter cord
- Roughly 1.5 x 1.5 inches – 3,8 x 3,8 cm.
Flexible mounting & design
- Mounting with adhesive tape for attachment to monitor, cubicle, screen etc.
- Optional magnetic mount available.
- Magnets for flexible click on/off mounting
Tailor-made ringer for softphones and the open office/cubicles
- Rings & flashes on incoming calls/IMs
- Missed call indicator
- Lights up and displays your availability
- Multicolor LED light
- The light is large and fits perfectly on a cube/monitor. It is very easy to spot.
Easy control & handling from IT
- Download software
- .msi – group policy – mass deploy
- Easy to control via Reg Keys
- Software is Qualified for Lync by Microsoft.
- SDK; Develop your own software solutions for Busylight
General System Requirements – Busylight UC Software
The Busylight software comes in two editions, one for Microsoft Lync/SfB and one for Cisco Jabber.
Please ensure you get the release that matches your UC software.
Disk usage: 20Mb
Compatible softphone clients:
- Microsft Lync 2010, 2013
- Skype for Business 2015, 2016
- Cisco Jabber 11 or higher
- Windows XP SP3 to Windows 10
- 32 and 64-bit systems
- Dependent .Net framework:
Microsoft Lync/SfB requires: Microsoft .Net 3.5
Cisco Jabber requires: Microsoft .Net 4.5.2 Client Profile
We have developed compatible software for:
- Microsoft Lync & Skype for Business
- Cisco Jabber
3rd party partners have made busylight compatible with:
- Bridge Communications
- Go Connect
- Go Integrator
- JoHeR VOP
- ProCall Enterprise
- Swyx Softphone
- Unexus Connect
- XPhone Connect
- Xphone Unified Communications